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Yes! We offer same-day delivery for orders placed before 3:00 PM. Orders placed after this time will be delivered the next business day. Same-day delivery is available island-wide across Singapore, subject to availability. Contact us via WhatsApp for urgent deliveries.

Absolutely! All our luxury branded items (Dior, Chanel, etc.) are 100% authentic and sourced from authorized distributors and retailers. We guarantee the authenticity of every product we sell. Each item comes with its original packaging and manufacturer's warranty where applicable.

Yes! We specialize in fully customizable arrangements. You can choose your preferred flowers, colors, luxury branded items, and even add personal messages. Contact us via WhatsApp, phone, or the contact form with your specific requirements, and our team will create a bespoke arrangement just for you.

We accept various payment methods including credit cards (Visa, Mastercard, AMEX), debit cards, PayNow, and bank transfers. All payments are processed securely through encrypted payment gateways. Payment must be confirmed before we process your order for delivery.

Our fresh flowers typically last 5-7 days with proper care. We provide care instructions with every delivery. To maximize longevity: change the water daily, trim stems at an angle, keep away from direct sunlight and heat sources, and remove any wilted petals. We only use premium, fresh flowers for all our arrangements.

Yes! We specialize in corporate events, weddings, and bulk orders. We offer special pricing for large orders and can create consistent arrangements for your entire event or corporate gifting needs. Contact us to discuss your requirements and receive a customized quote. We have experience serving businesses across Singapore.

Orders can be cancelled up to 24 hours before the scheduled delivery time for a full refund. Cancellations made less than 24 hours before delivery may incur a cancellation fee. Same-day orders cannot be cancelled once confirmed. If you're not satisfied with the quality upon delivery, please contact us within 24 hours with photos, and we'll work to resolve the issue.

Once your order is confirmed, we'll send you updates via WhatsApp, email, or SMS. You'll receive notifications when your order is being prepared and when it's out for delivery. For real-time updates, feel free to WhatsApp us anytime at +65 81267303. Our team is always happy to provide delivery status updates.